Contact Information

Website: www.dartlergoods.in

Company Address: SF.234, SITE NO. 32, Diamond Avenue, Pattanam, Coimbatore, Tamil Nadu, 641016

Contact Number: +91 86674 40418

Email: info@dartler.com

Introduction

We at Dartler Enterprises are committed to your satisfaction. If you are not satisfied with your purchase from www.dartlergoods.in, we are here to help. This policy explains the circumstances under which we will offer refunds.

Eligibility for Refund

• Products must be returned in their original condition, unused, with all original packaging and tags.
• Returns must be initiated within 30 days of purchase.
• Proof of purchase is required for all refunds.

Non-Refundable Items

Certain types of items cannot be returned for a refund, such as:

• Customized or personalized items.
• Items marked as "Final Sale".
• Used or damaged items, except in the case of defects.

Process for Returns and Refunds

• To initiate a return, contact us at the above-mentioned contact details.
• Provide us with your order number and reason for the return.
• Follow the instructions provided by our customer service team for returning the product.
• Once we receive and inspect the returned item, we will process your refund.

Refund Method

Refunds will be processed to the original method of payment. It may take a certain number of days for the refund to appear on your statement, depending on your card issuer's policies.

Shipping Costs

Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Defective or Damaged Products

If you receive a defective or damaged product, please contact us immediately for assistance. In such cases, we will replace the item or provide a full refund, including shipping costs.

Contact Us

For more information about our refund policy, or if you have questions, please contact us using the details provided above.